Falanqaynta & TijaabadaMacluumaadka SuuqgeyntaKordhinta IibkaBaraha Bulshada & Suuqgeynta Saamaynta
Ka Qeybgalka Bulshada iyo Kobaca Bulshada CRM
Bulshada CRM waa mid ka mid ah ereyada u janjeera in si xad dhaaf ah loo isticmaalo oo loo jahwareeriyo. Waxay umuuqataa shirkad kasta oo leh astaamo bulsheed inay bilaabeen inay ku kala saaraan codsiyadooda bulshada CRM. Fikradayda, waxaa jira dhowr astaam oo ay tahay in barxad bulsheed ay yeelato kahor intaysan isugu yeerin Social CRM:
- Monitoring - awoodda in lala socdo arrimaha bulshada ee waqtiga dhabta ah isla markaana la sameeyo digniino.
- Aqoonsiga - kartida lagu qabsan karo aqoonsiga astaan bulsheed oo lagu ururin karo macluumaadka guud ahaan astaanta bulshada laguna dabaqi karo diiwaanka qof-ku-saleysan, iyada oo loo kala saarayo hadday yihiin hoggaamiye ama macaamiil.
- Shaqooyinka shaqada - awoodda marinka isdhexgalka bulshada, u xilsaarto shaqooyinka, iyo hubinta in qaraarada la dabaqo.
- Ololayaasha - kartida si firfircoon loogu abuuro ololeyaal kaqeyb qaadasho si loo kiciyo jahwareerka iyo soo iibsiga.
- Warbixinta - awoodda lagu abuuri karo warbixin guud marka laga hadlayo kanaallada bulshada iyo CRM si loo hubiyo dib u soo laabashada maalgashiga.
Avectra Bulshada CRM waxay umuuqataa inay leedahay dhamaan walxaha lagama maarmaanka u ah waxayna ku daabacday boggan faafaahinta ah Sidee Bulshadda CRM u Shidaal Gelinta iyo Kobaca.