Macluumaadka SuuqgeyntaBaraha Bulshada & Suuqgeynta Saamaynta

Macaamiisha Hantida leh Waxay Doonaan Daryeelka Macaamiisha Bulshada

A key social media marketing strategy must incorporate customer service. Many companies differentiate the two, but your customers don’t have any such separation. Once you’re social, they’re going to utilize this channel for questions, comments and complaints. The good news is that you can really show of your customer service skills in public, thereby marketing how well you do it with prospects.

What companies may not realize is that it’s your customers with the largest budgets that prefer social care and customer service. Let that sink in a bit…

High earners in particular make the greatest use of social networks for customer service. Companies that fail to take advantage of that are missing an opportunity to improve brand experiences and grow. McKinsey & Shirkadda

Companies need to incorporate a customer service strategy into their social media strategy that routes and resolves customer service issues as quickly as possible. Letting issues drag on will destroy your authority and the trust that’s required to turn prospects into customers and customers into fans.

social-customer-service-stats

Douglas Karr

Douglas Karr waa CMO INSIGHTS iyo aasaasihii Martech Zone. Douglas waxa uu caawiyay daraasiin guulo bilaabay MarTech, waxa uu ka caawiyay dadaalka saxda ah ee ka badan $5 bilyan ee iibsiga iyo maalgashiga Martech, waxana uu sii wadaa in uu ka caawiyo shirkadaha hirgelinta iyo habaynta xeeladahooda iibka iyo suuqgeynta. Douglas waa isbeddel dhijitaal ah oo caalami ah oo la aqoonsan yahay iyo khabiir MarTech iyo afhayeenka. Douglas sidoo kale waa qoraa la daabacay ee hagaha Dummie iyo buug hogaaminta ganacsiga.

Qodobbo la xiriira

Gadaal u laab
Close

Adblock waa la ogaaday

Martech Zone wuxuu awoodaa inuu ku siiyo macluumaadkan lacag la'aan sababtoo ah waxaanu ka galnay boggayaga dakhliga xayaysiiska, xidhiidhada xiriirka, iyo kafaalaqaadyada. Waanu qadarin lahayn haddii aad ka saari lahayd xannibaadahaaga xayaysiisyada markaad aragto boggayaga.